Overview of Calling-Us MAX functions
Calling-Us ® MAX differences between versions
Calling-Us ® MAX is available in four versions.
In the following table you will find the differences:
|Client Call Monitor|
|Fax Request Server|
|SMS Via Phone|
|Number of simultaneous callers
|More B-channels possible|
|More clients possible|
- Any number of answering machines can accept incoming calls under unlimited phone numbers. Every Answering Machine has individual messages and time profiles at its disposal. Any number of users can be notified via SMS about incoming voice messages and they will be able to listen to messages via a Message Request. The same is possible for receiving faxes.
- With the Stats device call ins (televotings) can be conducted and evaulated.
- Network functions are required for the Answering Machine and for receiving faxes on network workstations.
- With the Menu Selection the caller can navigate via his telephone keyboard (DTMF) within certain information areas. The Connect and Exchange device make it possible - based on the preliminary selection by the caller - to redirect them to the best employee available. Outside business hours they may automatically request stored information.
- The Callback function will cut your costs. Calling-Us ® MAX will call a variable target number and establish a connection on incoming calls or if specifically requested by the caller.
- If you call Calling-Us ® MAX via the Audio Monitor device it is possible to listen to a microphone or a similar sound device and you will be able to hear what is going on in a certain room (e.g. babyphone or anti-theft device). Via this function you will be able say something through the speakers of your PC.
- The user will be notified about selected events (like incoming calls, faxes etc.) via voice message, fax, Email or SMS regardless of their present location. The telephone number and the name of the caller will be sent as if necessary and available.
- The sound, tray and print-info notification devices display incoming calls as sound, as balloon in the Windows taskbar or as paper message from your printer. Thus employees will be informed quickly about important events even if their screen is off.
- This function gives you complete control over the flow of callers, messages etc. Thus it is e.g. possible to redirect caller at certain times to other employes or to an answering machine.
- Besides being able to set fixed times it is also possible to configure the singal flow according to employees being present or absent.
- One or more employees can monitor and control the Calling-Us ® server via network.
- Connected clients can send faxes, voice messages or SMS via the network. An individual account can be created for every employee so that they will receive the correct messages or faxes for them.
- Business may offer automatical fax-request server which are time-dependent and programmable from the outside. Optionally, the caller can select the desired fax document via their phone keyboard.
- Unified Messaging (UMS) functions will forward received faxes or Emails via SMS, fax or Email to the correct recipient. In doing so it is also possible that the subject line contains the number of the target fax as variable.
- Via the Programming functions Calling-Us ® MAX can interact with your own developments based on C++, Visual Basic, Delphi, HTML, PHP or ASP.
- Programmers and webdesigners can produce scripts or application which delivery tasks to Calling-Us ® MAX e.g. via HTTP requests. This way Calling-Us ® MAX sends a SMS or a fax, or to perform a call on an external request. For that an own web server is integrated in Calling-Us ® MAX.
- In the other direction Calling-Us ® MAX will send requests to other programs or to ASP or PHP scripts. According to the return values it is e.g. possible to control the flow of calls. The Calling-Us ® MAX Value Reader will read out passwords or numbers.
- This will enable e.g. database- or webserver-based ordering systems or systems for automatical information requests.
There are endless possibilities.
You will see it.